Returns are accepted on new, unopened items within 30 days of delivery. All returns must be authorized in advance by contacting us; items returned without authorization will not be accepted for any reason. Buyer is responsible for all return shipping charges unless the return is due to our error (you received an incorrect or defective item, etc.). Not returns are accepted after 30 days or receipt for any reason. All returns are subject to a re-stocking fee of up to 50% at our discretion.
Once an item is returned and inspected, we will issue an appropriate refund promptly. Please note that some financial institutions may take up to 14 business days to process a refund from the time we submit it.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All duties and import taxes are the buyer's responsibility.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.